FAQ

Frequently asked questions

How long does delivery take?
The delivery time for our products is typically 1-2 working days for orders in Denmark 📦

How does return work?
We offer a 14-day return policy, which means you have 14 days to return a product from the day you receive it. You can read more about our return policy under our Return Policy 🔁.

How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with information on how to track your order. You can also log into your account to track your order status.

How do I contact customer service?
If you have any questions or need help, our customer service team is here to help. You can contact us via our contact form or send an e-mail to info@fodboldshoppendk.dk. We endeavor to answer all inquiries within 24 hours.

Are your jerseys original?
Yes, all our jerseys are original and carefully selected for their authenticity and quality. You can always request a picture of the product code if you want it before purchase ✅.

If the shirt doesn't fit?
If your shirt doesn't fit, we offer a convenient return and exchange process within 14 days of receipt. You can find more information about our returns policy in our Returns Policy.

When will new shirts come out?
New jerseys will be added continuously and at least once a week. This will be announced on our Instagram Fodboldshoppen_dk 👀.

Are you on social media?
Yes, we are both on TikTok, Facebook and Instagram 📸

How long have you been selling jerseys?

We have sold jerseys since the beginning of 2023 and have sold more than 1000 jerseys with satisfied customers 🤝🏼

How do I pay for my order?
We accept several different payment methods, including credit cards, ViaBill and other secure payment options. You can choose your preferred payment method at checkout 💳

Why choose Fodboldshoppen_dk?
We are passionate about football and dedicated to giving true fans access to authentic jerseys from the sport's greatest moments and legends. Our customer service and product quality are top notch ⚽️

If you have more questions, please feel free to contact our customer service team and we will be happy to answer them.